Lorraine C. Zentz CPhT, PhD, has been a pharmacy technician since 1981. She lives in the small mountain town of Mesa, Colorado – population 400, and currently works on-call at the regional hospital in the oncology pharmacy in Grand Junction, Colorado. She has worked in all pharmacy arenas (retail, home health, hospital, oncology, and training/education) during her pharmacy career. Lorraine received her Bachelor’s degree in Biology with a minor in chemistry, and her Master’s degree in Education with an emphasis in curriculum and instruction (the design and implementation of educational materials). She also completed her doctorate studies in adult education. She has held the position of Colorado State Coordinator for NPTA and Chairman of the Colorado Pharmacist Society Technician Academy and has been certified since 1985. In 2004 she was the recipient of the “Outstanding Leadership Award” and also named “Technician of the Year” for the state of Colorado. Lorraine conducts continuing education programs for technicians throughout Colorado and nationally at the annual NPTA convention.

Betty Stahl has a doctorate in Pharmacy from Shenandoah University. She has taught pharmacy technician courses at ASA College in New York City and ACT in Arlington, Virginia over the past several years. Betty has also worked as a pharmacist at CVS and in hospital settings. She looks forward to working with you in the course.


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  • Administrative Dental Assistant
  • Administrative Medical Specialist with Medical Billing and Coding
  • Administrative Medical Specialist with Medical Billing and Coding + Medical Terminology
  • Advanced Coding for the Physician’s Office
  • Advanced Hospital Coding and CCS Prep
  • Advanced Personal Fitness Trainer
  • Certified Indoor Air Quality Manager
  • Certified Indoor Environmentalist
  • Certified National Pharmaceutical Representative
  • Clinical Dental Assistant
  • Emergency Management Training for First Responders
  • Fitness Business Management
  • HIPAA Compliance
  • ICD-10 Medical Coding: Preparation and Instruction for Implementation
  • Medical Billing and Coding
  • Medical Billing and Coding + Medical Terminology
  • Medical Terminology
  • Medical Transcription
  • Medical Transcription + Medical Terminology
  • Nutrition for Optimal Health, Wellness, and Sports
  • Personal Fitness Trainer
  • Personal Training and Group Exercise Training for Older Adults
  • Veterinary Assistant
  • Women's Exercise Training and Wellness

Pharmacy Technician

GES 117 -- 300 hours

Instructor Bio


    Lorraine C. Zentz CPhT, PhD, has been a pharmacy technician since 1981. She lives in the small mountain town of Mesa, Colorado – population 400, and currently works on-call at the regional hospital in the oncology pharmacy in Grand Junction, Colorado. She has worked in all pharmacy arenas (retail, home health, hospital, oncology, and training/education) during her pharmacy career. Lorraine received her Bachelor’s degree in Biology with a minor in chemistry, and her Master’s degree in Education with an emphasis in curriculum and instruction (the design and implementation of educational materials). She also completed her doctorate studies in adult education. She has held the position of Colorado State Coordinator for NPTA and Chairman of the Colorado Pharmacist Society Technician Academy and has been certified since 1985. In 2004 she was the recipient of the “Outstanding Leadership Award” and also named “Technician of the Year” for the state of Colorado. Lorraine conducts continuing education programs for technicians throughout Colorado and nationally at the annual NPTA convention.

    Betty Stahl has a doctorate in Pharmacy from Shenandoah University. She has taught pharmacy technician courses at ASA College in New York City and ACT in Arlington, Virginia over the past several years. Betty has also worked as a pharmacist at CVS and in hospital settings. She looks forward to working with you in the course.


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