Carline Dalgleish has been employed in the business office management profession since 1970. She began in the Medical Records department of the Army/Air Force Hospital in Nuremberg, Germany and has, over the years, performed accounts receivable and business office management services for physicians, clinics, and hospitals, as well as the Healthcare Financing Administration (now CMS). She has real-time experience in administrative and financial departments, as well as management experience in business office administration, regulatory compliance, information technology and services. In addition, she has created the curriculum for, and instructed, administrative medical billing, diagnostic and procedural coding, accounts receivable, accounts payable educational programs and other allied health, business and professional development courses.

In the early 90's, Ms. Dalgleish moved full-time into curriculum development, teaching and management of business and allied health education programs, with special emphasis on business office administration and management.

Ms. Dalgleish is a Certified Medical Assistant-Administrative, a formerly licensed vocational/practical nurse LVN/LPN), and holds a Bachelor's degree in Business Information Systems, and a Master's Degree in Leadership and Healthcare Administration.

She is a member of AAHAM, AHIMA, PAHCOM, AAMA, AAPC, CCST, AAMT and AMTIE, as well as the National Dean's Scholars List. She currently owns and operates COUGAR-Ed.net, which specializes in curriculum development and delivery of continuing education products, seminars and services.

In addition to her work with Gatlin Education Services, Carline is adjunct faculty at University of Phoenix, and is a contributing author to several allied health textbooks.



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  • Administrative Professional with Microsoft Certified Application Specialist Training
  • Administrative Professional with Microsoft Office 2007 Master
  • Administrative Professional with Microsoft Office Specialist
  • Bookkeeping the Easy Way with Quickbooks
  • Building Analyst Quick Start Program (BPI BA Certification)
  • Certified Bookkeeper
  • Certified Global Business Professional
  • Certified Green Supply Chain Professional
  • Certified Indoor Air Quality Manager
  • Certified Indoor Environmentalist
  • Certified Wedding Planner
  • Chartered Tax Professional
  • Chartered Tax Professional for California Residents
  • CORE Mediation Certificate
  • Emergency Management Training for First Responders
  • Entrepreneurship: Start-Up and Business Owner Management
  • Event Management and Design
  • Fitness Business Management
  • Freight Broker/Agent Training
  • Grant Writing
  • Help Desk Analyst: Tier 1 Support Specialist
  • Leadership and Legacy: Seven Steps to Leading High Achieving Teams
  • Lean Mastery
  • Management for IT Professionals
  • Management Training
  • Microsoft Access 2007
  • Microsoft Certified Application Specialist (MCAS): Office 2007 and Windows Vista
  • Microsoft Excel 2007
  • Microsoft Office 2007 Master
  • Microsoft Office Specialist 2003 (MOS)
  • Microsoft Outlook 2007
  • Microsoft PowerPoint 2007
  • Microsoft Windows Vista
  • Microsoft Word 2007
  • Non-Profit Management
  • Nutrition for Optimal Health, Wellness, and Sports
  • Paralegal
  • Pay Per Click Marketing
  • Payroll Practice and Management
  • Performing Comprehensive Building Assessments
  • Personal Training and Group Exercise Training for Older Adults
  • Principles of Green Buildings
  • Project Management
  • Purchasing & Supply Chain Management
  • Records Management Certificate
  • Search Engine Marketing
  • Search Engine Optimization
  • Senior Certified Sustainability Professional
  • Six Sigma Black Belt
  • Six Sigma Green Belt
  • Technical Writing
  • Travel Agent Training
  • Understanding Earned Value Management
  • Women's Exercise Training and Wellness

eBusiness Certificate

GES 206 -- 200 hours

Instructor Bio


    Carline Dalgleish has been employed in the business office management profession since 1970. She began in the Medical Records department of the Army/Air Force Hospital in Nuremberg, Germany and has, over the years, performed accounts receivable and business office management services for physicians, clinics, and hospitals, as well as the Healthcare Financing Administration (now CMS). She has real-time experience in administrative and financial departments, as well as management experience in business office administration, regulatory compliance, information technology and services. In addition, she has created the curriculum for, and instructed, administrative medical billing, diagnostic and procedural coding, accounts receivable, accounts payable educational programs and other allied health, business and professional development courses.

    In the early 90's, Ms. Dalgleish moved full-time into curriculum development, teaching and management of business and allied health education programs, with special emphasis on business office administration and management.

    Ms. Dalgleish is a Certified Medical Assistant-Administrative, a formerly licensed vocational/practical nurse LVN/LPN), and holds a Bachelor's degree in Business Information Systems, and a Master's Degree in Leadership and Healthcare Administration.

    She is a member of AAHAM, AHIMA, PAHCOM, AAMA, AAPC, CCST, AAMT and AMTIE, as well as the National Dean's Scholars List. She currently owns and operates COUGAR-Ed.net, which specializes in curriculum development and delivery of continuing education products, seminars and services.

    In addition to her work with Gatlin Education Services, Carline is adjunct faculty at University of Phoenix, and is a contributing author to several allied health textbooks.



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